Service Writer Job at Koncept Automotive Group, Houston, TX

TGpaZ0c3b2VRQ3JDSVI4SjN6dEVjM0gxK0E9PQ==
  • Koncept Automotive Group
  • Houston, TX

Job Description

Service Advisor – Automotive

We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now.

Job Responsibilities

  • Greet service department customers promptly and courteously—attitude is everything!
  • Listen to customers and clearly translate repair needs to techs
  • Upsell additional services using low pressure, high integrity methods
  • Provide accurate repair/maintenance estimates
  • Adhere to policies on vehicle care and operation
  • Follow up on each repair and keep customers informed of progress
  • Sell and manage extended warranties
  • Inspect repair quality and ensure all work is complete
  • Notify customers when vehicles are ready for pick up
  • Review and explain repairs and associated costs with customers
  • Handle minor customer concerns and complaints
  • Keep Service Manager informed of all problems and potential problems
  • Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards

Benefits Offered

  • Medical
  • Dental
  • Vision
  • 401(k) with Matching
  • Basic Life Insurance
  • Accident & Critical Illness Insurance
  • Paid Training
  • Employee Purchase Program

About Us

If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for sharp, energetic people and supporting our community.

We offer an excellent benefit package, and a great working environment. If you want to set yourself apart from the ordinary routine of the average job, while earning an above average salary, simply apply and click "submit". 

Apply Today!

Job Tags

Similar Jobs

Covenant HealthCare

CLINICAL MEDICAL ASSISTANT - COVENANT MEDICAL GROUP PRIMARY CARE CENTER ROAD Job at Covenant HealthCare

Overview: The Clerical Clinical Medical Assistant will function in both roles of providing clinical and administrative support to Providers, other healthcare professionals and patients. The role will require flexibility, adaptability, and the ability to perform multiple... 

SYLVAN LEARNING - CARY, NC

Academic Tutor Job at SYLVAN LEARNING - CARY, NC

PERSONAL ACADEMIC TUTORS NEEDED!Sylvan Learning of Cary & Morrisville is looking for enthusiastic K-12 academic tutors to join our community of superstar educators who deliver in-person and online tutoring to Sylvan students. If you are motivated to make a difference... 

Route Runners NV LLC

Delivery Driver - Amazon Packages RRNV Job at Route Runners NV LLC

 ...& get paid every week! Work just 4 days a week! RRNV is an Amazon DSP looking for reliable delivery drivers to deliver Amazon packages...  ...drug test (Marijuana OK) UPS, USPS, Fedex, Ontrac, Truck driver, Construction, Pizza, Warehouse or any Delivery Driver experience... 

Planet Fitness

Business Development Manager Job at Planet Fitness

 ...We are looking for an energetic and ambitious business development manager to help us grow and expand out clientele. You will be at the front...  ...build rapport Time management skills essential Business degree or relevant education an asset. Having access to... 

Texas Nursing Services

Pharmacist Mixed or Nights Job at Texas Nursing Services

 ...Clinical Pharmacist Mixed Shift or 7-on-7 Night Shift Pay Range: $58.15 $73.56/hour (based on experience) Shift Options: Mixed Day Shift: 6:00 AM 4:30 PM and 9:30 AM 8:00 PM Night Shift (7-on/7-off): 8:00 PM 6:30 AM (WednesdayTuesday) Sign-On Bonus...