Job Description

The beautiful Nationwide Hotel and Conference Center  is looking for a Front Desk Night Auditor to join their team! Nationwide Hotel and Conference Center is seeking fun, energetic individuals who love working with others and have a passion for delivering exceptional customer service. We operate 24 hours a day, 365 days a year, so most positions require evening, weekend, and holiday availability! We offer some great perks, including complimentary meals while you work and free parking. Our property is located in a safe and well-maintained area. Our Security department is on-site 24/7, ensuring guest and employee safety is always maintained.

The Night Auditor accurately balances all hotel income and expenses for a 24-hour hotel operating period. Transitions hotel operating system from one business day to the next. 

Our attractive compensation package includes a competitive hourly wage,  and full-time associates have access to medical, dental, vision, company paid life, 401k with match, STD/LTD, etc.

Other perks and benefits! Come work with us, and you'll receive vacation days each year (full-time only), dining and travel discounts, special offers from our business partners, use of the hotel gym, five free nights in the hotel each year for your friends or family, dry cleaning discounts, discounts on shoes, free parking, free employee meals, etc.  Not to mention all of the smiles, laughs, and good times that are always complimentary!

Essential Functions:

• Balances and audits for accuracy room revenue, food and beverage revenue, and telephone revenue; Assists in the preparation of all reports relevant to daily revenues.
• Balance and audits for accuracy all room and tax charges, cashier’s reports and guest and house accounts.
• Completes and transmits daily management and accounting reports and supporting documents. Prepares customer tracking report, market segmentation report, food and beverage revenue report and other auditing reports necessary to ensure the accurate accounting of hotel revenues and expenses.
• Communicates with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information.
• Accurately and efficiently checks in and out guests using a computer system, input rooming lists and transportation requests. Efficiently and effectively maintain the Front Desk Outlook mail box and respond accordingly. Assist guests as requested, handle cash, answer telephones and make reservations; sell rooms, sell the hotel and send correspondence to guests.
• Pleasant, well groomed, neat and clean hands and nails, conservative jewelry and hairstyle, pleasant and professional, neatly trimmed beard or mustache, if applicable.
• Honest, able to efficiently and accurately operate the computer keyboard, organize and plan, detail orientated, willing to help guests, people oriented, patience, basic arithmetic, stamina to stand for long periods of time.
• Good Grammar, strong verbal skills, legible handwriting, able to effectively communicate with guests in a verbal and written form, pleasant phone voice.
• Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the department.

Qualifications, Education, Experience, Skills, and Abilities:

1. High School Diploma or equivalent

2. One-year hotel audit or accounting experience
3. Skills required in Excel, Word, Microsoft office. Maestro PMS preferred but not required.
4. Detail orientated and able to multi-task
5. Computer Skills
6. Math/Accounting Skills
7. Interpersonal Skills

The  Nationwide Hotel & Conference Center  is managed by  Columbus Hospitality Management , a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.

We are proud to be a Drug Free Workplace/EOE.  All applicants will be required to submit to a background check prior to employment.

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