Engineering Manager, Customer Information Management Job at Grainger Businesses, Chicago, IL

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  • Grainger Businesses
  • Chicago, IL

Job Description

 

Work Location Type:  Hybrid

Req Number 322363

About Grainger:

 

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenance, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit

 

  Compensation

The anticipated base pay compensation range for this position is $131,200.00 to $218,700.00.

Rewards and Benefits:

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

  • Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
  • 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
  • 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
  • Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
  • Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

For additional information and details regarding Grainger’s benefits, please click on the link below:

 

 

The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above. 

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

 

 

 

JOB SUMMARY

  

As a Software Engineering Manager at Grainger, you would partner with Product Management, Business Analysts and Designers to lead teams in the end-to-end execution of project work and would help determine and promote modern software engineering practices. Other partner teams you would collaborate closely with, are our security and SRE teams to ensure our applications are secure, resilient and scalable. As the central hub for bringing user information together, various engineering teams rely on the data your services provide. You would also help provide guidance at all stages of the development life cycle to help ensure the highest quality outcomes, completed on time, and delivered on budget. We are looking for a leader who encourages teamwork, works well with senior leadership, and has a clear vision of what determines a successful solution for the team, the customer, and our company. 

 

 

  
      

JOB FUNCTIONS


Key Responsibilities

Provide guidance and leadership to Software and Quality Engineers, helping define their roles and responsibilities

 

Support team members in developing and following personal development plans aligned with career growth objectives.

 

Collaborate with Product Managers to align on product roadmaps and translate requirements into actionable strategies.

 

Promote continuous improvement in software development processes and workflows.

 

Mentor Software and Quality Engineers to support technical and professional development.

 

Ensure adherence to established development standards, coding practices, and quality assurance processes.

 

Monitor all the development activities, testing activities, deployment activities, code quality, and customer satisfaction

 

Track and analyze metrics to monitor team effectiveness and quality outcomes.

 

Identify process inefficiencies or quality issues and implement improvement initiatives.

 

Serve as a point of contact for escalation related to the team’s projects and deliverables.

 

   

JOB DESCRIPTION DISCLAIMER

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.


QUALIFICATIONS


 

Work Experience

5+ years

experience in Software Engineering

required

 

2+ years

experience leading developers

required

 

       

Knowledge, Skills and Abilities

KSAs

Ability to manage Agile sprint teams, vendor relationships, on-shore/off-shore teams

Technical Knowledge in:

Java & J2EE stack with basic Java frameworks (Spring, Hibernate, Spring Boot)

Web application front-end frameworks (Svelte, Bootstrap, Angular)

CI/CD, automated testing, automated monitoring.

Containerization platform (Docker, Kubernetes, or OpenShift)

Cloud stack (AWS, Google Cloud Platform, Azure

Software security and basic vulnerabilities

Micro-services architecture

Event-streaming technologies (Kafka)

Familiarity with additional programming languages (Kotlin, Python)


 

 

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

 

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.

Job Tags

Full time, Work experience placement, Local area, Worldwide,

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