Job Description

Job Summary:

The Banquet Server position sets up for an event, provides exceptional customer service throughout the entire event, and cleans up after the event. 

Duties/Responsibilities:

• Assist with the complete setup and breakdown of the banquet area.

• Provide the highest quality of service to guests throughout the event.

• Maintain a high level of cleanliness and awareness of sanitary practices.

• Anticipate guests’ needs and exceed customer service expectations.

• Maintain composure in a fast-paced environment.

• Relay important information about orders, allergies and special requests to the appropriate person.

• Respond urgently and appropriately to any concerns.

• Present in professional appearance and mannerisms.

• Actively participates in the set up of banquet rooms and service of food and beverage to guests.

• Displays awareness and compliance with hotels security, safety, emergency and energy procedures.

• Performs other duties as assigned.

Required Skills/Abilities

• Excellent interpersonal and customer service skills.

• Ability to respond quickly and accurately to guest requests.

• Excellent attention to detail.

• Excellent teamwork skills.

• Excellent written and verbal communication abilities.

• Good analytical and problem solving skills.

• The ability to provide an excellent level of customer service, even in stressful situations.

• Willingness to work long hours, irregular shifts, and on weekends and holidays.

Education and Experience:

• High school diploma or GED.

• Restaurant or event experience preferred 

Physical Requirements: 

• Able to stand and walk for prolonged periods

• Able to climb ladders 

• Able to climb stairs

• Able to walk hallways and perimeter of property

• Able to twist, bend, reach and pull

• Able to lift up to 50 pounds 

Competitive Compensation and Benefits including health, dental and vision insurance along with 401(k) plan. We are an equal opportunity employer and a drug-free workplace. This is a position which will require work on weekends, nights and holidays. Please, no phone calls about this job!

EOE/AA. We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.

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